de.sper.ate

How desperate have user defections made a certain planet-sized internet service provider? They sent me an e-mail last night saying that my March payment didn't go through, and if I wanted to avoid a service interruption I should call them right away. So I called this morning, and here's the upshot of what they had to say to me: because I'm "such a good customer," they gave me a free month.

Try it.